Cancellation & Refund Policy

Effective Date: 7th April 2025

This Cancellation & Refund Policy outlines the terms and conditions under which LoraTech Solutions ("we", "our", or "us") accepts cancellations and provides refunds for services purchased through our website https://loratechsolutions.com.

1. General Policy

We strive to deliver high-quality software solutions, consulting services, and educational content. Due to the nature of our business, certain services may not be eligible for cancellation or refund once initiated or delivered.

2. SaaS Products & Subscriptions

• Free Trials (if offered): Cancel any time during the trial to avoid charges.
• Paid Subscriptions: Cancel anytime. No partial refunds are issued after cancellation.
• Auto-Renewals: Cancel before the renewal date to avoid future charges.

3. Custom Software Development & Consulting Services

• Project-Based Engagements: Refunds are not available once a project has started.
• Mentorship Engagements: Refunds are not available once a mentorship engagement has started.
• Milestone-Based Payments: Completed milestones are non-refundable. Future ones may be canceled with notice.
• Client-Requested Cancellations: A cancellation fee may apply based on work completed.

4. Educational & Consultation Services

• Sessions: Cancel at least 24 hours in advance for a full refund or rescheduling.
• Mentorship/Professional Services: Cancel within 24 hours of payment. Or not eligible for refund once the services are initiated.
• No-Shows or Late Cancellations: Not eligible for refunds.
• Courses or Digital Materials: Non-refundable once accessed or delivered.

5. Third-Party Payment Processors

Payments processed via Stripe, Cashfree, or other platforms are subject to their policies. We are not liable for delays or issues from these processors.

6. How to Request a Cancellation or Refund

Contact our support team with the following details:

• Your full name
• Service or product purchased
• Date of purchase
• Reason for the request
• Supporting documents (if any)

📧 Email: hello@loratechsolutions.com
⏱ Response Time: 3–5 business days for resolving the issue to respond. The customer will receive the refunds in 5 - 7 business working days post confirmation from Lora Tech Solutions.

7. Policy Updates

We may modify this policy without prior notice. The most current version will always be available on our website.

8. Contact Us

If you have any questions about this policy, please reach out to:

LoraTech Solutions
Website: https://loratechsolutions.com
Email: hello@loratechsolutions.com